COVID-19 Coronavirus Update

World's Leading Airline - Customer Experience 2019

And the winner is...

World Travel Awards Winner Shield 2019

Etihad Airways

Winner Profile |


Etihad Airways – Diana Grazia Sinclair, Head of Guest Service Delivery


The following nominees (listed alphabetically) were nominated for World's Leading Airline - Customer Experience 2019

WTA Nominee Shield 2019

Cathay Pacific
Korean Air
Qatar Airways
Singapore Airlines
Virgin Atlantic Airways


English Spanish Portuguese Chinese (Simplified) German French Russian

Follow us


Subscribe to the World Travel Awards newsletter to keep up to date with our latest news.

Our other awards

World Golf Awards World MICE Awards World Ski Awards World Spa Awards