Voting Help
Here you will find answers to the most frequently asked questions.
I have forgotten my password, how can I re-set it?
TopPlease visit the Forgot Password page to retrieve your password.
I am an IATA member, how does this affect my voting?
TopWe highly value IATA member's knowledge of the industry. Members are asked to provide their IATA number on registration, making them eligible for a 'voting status' upgrade which will double the value of any single IATA vote cast.
I am an IATA member, how can I upgrade my 'voting status'?
TopIATA members are eligible for a 'voting status' upgrade at any time. Please visit the My Account page and ensure your IATA membership number is entered.
Can I leave a category out?
TopYes, please simply skip any category for which you do not wish to cast a vote by clicking on the ‘Skip this category’ option at the end of each category nominee list.’
Can I change my vote after it has been cast?
TopYes, votes may be changed at any time up until the voting period closing date. Please simply re-visit the relevant category and select an alternative nominee.
What if I still need help?
TopIf you are still having technical difficulty, please email: websupport@worldtravelawards.com.
If you have questions relating to the voting process, please email: voting@worldtravelawards.com.
We will endeavour to get back to you in a timely manner.
