Voting Help

Here you will find answers to the most frequently asked questions.



I have forgotten my password, how can I re-set it?

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Please visit the Forgot Password page to retrieve your password.



I am an IATA member, how does this affect my voting?

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We highly value IATA member's knowledge of the industry. Members are asked to provide their IATA number on registration, making them eligible for a 'voting status' upgrade which will double the value of any single IATA vote cast.



I am an IATA member, how can I upgrade my 'voting status'?

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IATA members are eligible for a 'voting status' upgrade at any time. Please visit the My Account page and ensure your IATA membership number is entered.



Can I leave a category out?

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Yes, please simply skip any category for which you do not wish to cast a vote by clicking on the ‘Skip this category’ option at the end of each category nominee list.’



Can I change my vote after it has been cast?

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Yes, votes may be changed at any time up until the voting period closing date. Please simply re-visit the relevant category and select an alternative nominee.



What if I still need help?

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If you are still having technical difficulty, please email: websupport@worldtravelawards.com.

If you have questions relating to the voting process, please email: voting@worldtravelawards.com.

We will endeavour to get back to you in a timely manner.

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