THE NATION: THE NATION

Malaysia Airlines was awarded the "5-Star airline" for the 5th consecutive year by Skytrax, a UK based organization, with 20 years experience in airline research.
Malaysia Airlines has been accredited as a 5-Star airline by Skytrax since 2005. Its cabin crew has won the "World's Best Cabin Staff" award for 2001-2004, 2007 and 2009 - the most for any airline.

Malaysia Airlines' Managing Director/CEO, Tengku Dato' Azmil Zahruddin said, "This is great news, particularly in today's tough environment where all employees have been working very hard to deliver products and services that matter to the customer. What matters to them, matters to us. This recognition will spur us to intensify our efforts to improve our products and services."

Azmil also said "We will also be taking delivery of the new 737-800 Boeing Sky Interior by the end of 2010. Customers will enjoy better ambience, higher ceilings, mood lighting, In-flight Entertainment on every business and economy class seats which offers audio and video on demand, and latest generation light weight seats. Mobile connectivity services will be offered in the future".

Skytrax CEO, Mr Edward Plaisted said, "In awarding the 5-Star airline ranking to Malaysia Airlines for 2009/2010, we are recognizing the consistent front-line performance of the airline during recent tough times for the industry.

"The 5-Star Airline status is awarded only to airlines achieving the very highest quality performance, and this top tier award for Malaysia Airlines pays respect to their ability to deliver the right combination of product and service. They are clearly focusing very carefully on not just meeting, but surpassing their customer's expectations".