BERNAMA.COM: BERNAMA.COM

It was a double celebration for Malaysia Airlines recently when it was awarded the 5-Star Airline for the fifth consecutive year and the World's Best Cabin Staff for the seventh time by Skytrax, a UK-based organisation with 20 years experience in airline research.

Malaysia Airlines has been accredited as a 5-Star airline by Skytrax since 2005 while its cabin crew has won the World's Best Cabin Staff award for 2001-2004, 2007, 2009-2010.

"This is great news, particularly in today's tough environment where all employees have been working very hard to deliver products and services that matter to the customer. What matters to them, matters to us," Malaysia Airlines' Managing Director and CEO Tengku Datuk Azmil Zahruddin.

Skytrax CEO Edward Plaisted said in awarding the 5-Star airline ranking to Malaysia Airlines, they recognised the consistent front-line performance of the airline during recent tough times for the industry.

"The 5-Star Airline status is awarded only to airlines achieving the very highest quality performance, and this top tier award for Malaysia Airlines pays respect to their ability to deliver the right combination of product and service," he said.

Other recognitions that Malaysia Airlines received this year include Airline of the Year by Malaysia Airport Holding Bhd, finishing 3rd in Top Performing Company by Aviation Week and 8th in Top Airlines Worldwide Category by Smart Travel Asia.