AirAsia named world’s best low-cost carrier

The budget carrier said in a statement on Monday it bested 11 other airlines in the low-cost airline category, namely United Arab Emirates’ Air Arabia, Britain’s easyJet and fastjet, Dubai’s flydubai, Saudi Arabia’s flynas, America’s JetBlue and Southwest Airlines, Australia’s Jetstar Airways, Norway’s Norwegian Air, Ireland’s Ryanair and China’s West Air.

“Over the past year, we have worked hard to improve customer experience to make travel more convenient and fun, while also personalizing the end-to-end journey, and it’s incredibly rewarding to see our work pay off like this,” AirAsia Deputy Group CEO (Airlines) Bo Lingam said in the statement.

AirAsia said it also won world’s leading low-cost airline cabin crew this year, making it its second time in a row.

“[W]e remain guest-obsessed as we evolve from an airline into a travel technology company. Our guests will always be at the core of everything we do, and we believe the various travel and lifestyle ventures we are working on now — from deals and e-commerce to fintech and logistics — will only serve to further enhance the overall AirAsia experience for them,” Mr. Lingam added.

The WTA titles are awarded to the nominee with the highest number of votes from executives in the travel and tourism industry and consumer travelers. — D.A.Valdez