openPR.com
27 October 2009 - openPR.com
Increasingly, the awards are known as raising the bar for ultimate customer service and overall business performance. Growing numbers of travel companies, airlines, operators and resorts compete to walk away with one of the coveted titles.
During the World Travel Awards ceremony at the Marriott Praia D'El Rey in Portugal Graham Cooke, President of the World Travel Awards, commented: “The past 12 months have brought several challenges, namely the economic downturn and the outbreak of swine flu, which has impacted travel and tourism worldwide; today’s winners have remained focused on their long term objectives, and continued to deliver above and beyond the call of duty, setting an industry example.” He also pointed out that the winners could “display the official World Travel Awards symbol with pride on their sales and marketing literature, offering travellers a cast-iron assurance that what they are buying is a guarantee of travel excellence.”
Noel Attard, General Manager of the Kempinski Hotel San Lawrenz said, “It is our declared mission to constantly improve our guests’ experiences at our hotel. Achieving the title of Mediterranean’s Leading Hotel is deeply satisfying as it proves that we are on the right track! Obviously we will not rest on our laurels; while we are continuously training and educating our staff, substantial re-investments into the hotel’s facilities over the coming months will also ensure that the Kempinski will maintain its position as the leading countryside resort in the Maltese islands.”
The Kempinski name is proudly borne by a growing collection of distinguished properties around the world. Europe’s oldest luxury hotel group, Kempinski has built its reputation on the belief that exclusivity and individuality are key elements of true luxury. Each year, an increasing number of guests come to appreciate these qualities, as Kempinski adds new hotels and resorts in Europe, the Middle East, Africa and Asia. While this growth reflects the strength and success of the Kempinski brand, the collection will remain a limited one, where exclusivity can be nurtured and individuality can flourish.
As a valued private-sector member of the Stop TB Partnership, Kempinski is proud to support the Luis Figo Campaign to Stop TB through the distribution of campaign postcards in guest rooms, explaining how tuberculosis, if it is diagnosed and treated with effective medication, is curable. We share the Stop TB Partnership’s vision and goal of a TB-free world.
Kempinski is a member of the Global Hotel Alliance. Based on the airline alliance model, Global Hotel Alliance is the world’s largest alliance of independent hotel brands. GHA currently comprises Anantara, Cham, Dusit, Kempinski, Landis, Leela, Marco Polo, Omni, Pan Pacific, Parkroyal and The Doyle Collection, encompassing 180 upscale and luxury hotels in 43 different countries.
Source: openPR.com